Because we provide an in home service we require an exact 24 hour notice for ALL cancellations to avoid being charged. If less than 24 hours notice, you will be charged $30.00. If the cancellation occurs 2 hours or less before the scheduled appointment, the full $60.00 will be charged. However, we are willing to work with you on occasion to find another time to reschedule the appointment (without charge) within that same week so you can still get the benefit of a workout that you have had to pay for. The only caveat to this is that the cancellation has to occur at least 2 hours before the appointment as we have to allow for driving time.
We prefer that you cancel through this online system (CLICKBOOK), however, you may call or email prior to the 24 hour limit so that we will receive your cancellation in time and so you will not be charged for a late cancellation. If you are cancelling late, we ask that you please call so that we can discuss a possible reschedule.
You are welcome to pay per lesson, however, if you late cancel more than twice you will be required to pre-pay for all future appointments. You may pay by cash or personal check with current i.d. We do not take credit cards at this time.
If you do not see an available appointment time listed on CLICKBOOK, please call or email your requested day/time. We are always willing to work with you.
After you choose a date & time, you will create an account with your details and complete the booking.
Your email address and password will then allow you to review, change and add appointments.